diff --git a/bots/humbug_trac.py b/bots/humbug_trac.py
index f032ef3..40faab3 100644
--- a/bots/humbug_trac.py
+++ b/bots/humbug_trac.py
@@ -50,12 +50,11 @@ class HumbugPlugin(Component):
 
     def ticket_created(self, ticket):
         """Called when a ticket is created."""
-        content = "%s created new %s in component %s:\n%s" % (ticket.values.get("reporter"),
-                                                              markdown_ticket_url(ticket),
-                                                              ticket.values.get("component"),
-                                                              ticket.values.get("summary"))
+        content = "%s created %s in component **%s**, priority **%s**:\n" % \
+            (ticket.values.get("reporter"), markdown_ticket_url(ticket),
+             ticket.values.get("component"), ticket.values.get("priority"))
         if ticket.values.get("description") != "":
-            content += ":%s" % markdown_block(ticket.values.get("description"))
+            content += "%s" % markdown_block(ticket.values.get("description"))
         send_update(ticket, content)
 
     def ticket_changed(self, ticket, comment, author, old_values):
@@ -64,23 +63,25 @@ class HumbugPlugin(Component):
         `old_values` is a dictionary containing the previous values of the
         fields that have changed.
         """
-        content = "%s updated %s:\n\n" % (author, markdown_ticket_url(ticket))
-        if "summary" not in old_values:
-            content += "(%s)\n" % (ticket.values.get("summary"),)
+        content = "%s updated %s" % (author, markdown_ticket_url(ticket))
+        if comment:
+            content += ' with comment: %s\n\n' % (markdown_block(comment,))
+        else:
+            content += ":\n\n"
+        field_changes = []
         for key in old_values.keys():
             if key == "description":
                 content += '- Changed %s from %s to %s' % (key, markdown_block(old_values.get(key)),
                                                            markdown_block(ticket.values.get(key)))
             elif old_values.get(key) == "":
-                content += '- Added %s **%s**\n' % (key, ticket.values.get(key))
+                field_changes.append('%s: => **%s**' % (key, ticket.values.get(key)))
             elif ticket.values.get(key) == "":
-                content += '- Remove %s **%s**\n' % (key, old_values.get(key))
+                field_changes.append('%s: **%s** => ""' % (key, old_values.get(key)))
             else:
-                content += '- Changed %s from **%s** to **%s**\n' % (key, old_values.get(key),
-                                                                     ticket.values.get(key))
+                field_changes.append('%s: **%s** => **%s**' % (key, old_values.get(key),
+                                                               ticket.values.get(key)))
+        content += ", ".join(field_changes)
 
-        if comment:
-            content += '- Added a comment: %s' % (markdown_block(comment,))
         send_update(ticket, content)
 
     def ticket_deleted(self, ticket):